Heurist AI Inc. ("Heurist," "we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Notice explains how we collect, use, share, and protect information when you use our decentralized AI-as-a-Service platform, including the heurist.ai website, our APIs, SDKs, Heurist Agent Framework, Heurist Mesh, and related services (collectively, the "Services").

BY USING OUR SERVICES, you acknowledge that you have read and understand this Privacy Notice and consent to the collection, use, and sharing of your information as described herein.

This Privacy Notice applies to all users of our Services, including developers, AI agents, and end users accessing our platform through various interfaces.

When you connect a cryptocurrency wallet to access our Services, we collect your wallet address and related transaction history on our platform. We do not collect or store your private keys, seed phrases, or other wallet credentials. You retain full control over your wallet security and access.

We collect contact information such as email addresses when you sign up for updates, developer access, or customer support. Content you submit to our AI models and services for processing, including text, images, prompts, and other inputs, is collected to provide our Services. For developers using our APIs and SDKs, we collect API keys, usage preferences, and integration details necessary for platform operation.

Our systems automatically collect usage data about how you interact with our Services, including API calls, feature usage, session duration, and performance metrics. Technical information such as IP addresses, browser type, operating system, and device identifiers is collected for service operation and security purposes. We also collect public blockchain transaction data related to your use of our Services, including token transfers and smart contract interactions, along with server logs, error reports, and system performance data.

Content generated by our AI models in response to your inputs, including text, images, and other media, is collected along with aggregated and anonymized data about how our AI models are used and perform across our platform.

We use the information we collect to provide, maintain, and improve our AI services, including processing your requests and delivering model outputs. This information enables us to operate our decentralized infrastructure, manage API access, and ensure system security and performance.

We enhance our AI models and develop new capabilities using aggregated and anonymized usage data. We do not use your personal content to train generative AI models without your explicit consent. Communication with you about service updates, security notifications, and responses to your inquiries relies on the contact information you provide.

Your information helps us comply with legal obligations, prevent fraud, and ensure the safety and security of our platform. We also conduct research and develop new features using anonymized and aggregated data that cannot be traced back to individual users.

We do not sell, rent, or trade your personal information to third parties for commercial purposes.

We may share information with trusted third-party service providers who assist us in operating our platform, such as cloud infrastructure providers and analytics services. When you use third-party AI models through our platform, we share necessary inputs with those model providers to generate outputs for you.

Transaction data is recorded on public blockchains and becomes publicly accessible as part of the distributed ledger. We may disclose information when required by law, legal process, or to protect the rights, property, or safety of Heurist, our users, or others. In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you for research, analytics, or business purposes. This helps us improve our Services while protecting your privacy.

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Our security measures include data encryption in transit and at rest using industry-standard protocols, along with strict access controls limiting who can access personal information within our organization.

We maintain continuous monitoring for security threats and vulnerabilities, and have established procedures for responding to security incidents and data breaches. Our security infrastructure is designed to protect both your personal information and the integrity of our decentralized platform.

We retain your information for as long as necessary to provide our Services and fulfill the purposes described in this Privacy Notice. Account information is retained while your account is active and for a reasonable period afterward to enable account recovery and maintain service continuity.

Usage data is typically retained for up to 2 years for analytics and service improvement purposes. AI inputs and outputs may be retained to improve our models and services, subject to your consent and applicable data protection laws. Some data may be retained longer if required by law or for legitimate business needs such as fraud prevention and security monitoring.

You may request deletion of your personal information, subject to certain exceptions for legal compliance and legitimate business needs. We will process deletion requests in accordance with applicable data protection laws and our operational requirements.

Depending on your location and applicable laws, you may have the right to request access to the personal information we hold about you, correction of inaccurate or incomplete personal information, and deletion of your personal information, subject to certain exceptions.

You may also request a copy of your personal information in a portable format, opt out of marketing communications and certain data processing activities, and disconnect your cryptocurrency wallet from our Services at any time. These rights ensure you maintain control over your personal information while using our platform.

To exercise these rights, contact us at [email protected]. We will respond to your request within the timeframe required by applicable law and verify your identity before processing data-related requests.

Our Services operate globally, and your information may be transferred to, processed, and stored in countries other than your country of residence. These countries may have different data protection laws than your jurisdiction.

When we transfer personal information internationally, we implement appropriate safeguards to protect your information through standard contractual clauses approved by relevant authorities, adequacy decisions where available, and other legally recognized transfer mechanisms. These safeguards ensure your information receives adequate protection regardless of where it is processed.

Our Services are not directed to children under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information promptly.

Transaction data recorded on public blockchains is publicly accessible and permanent. Your cryptocurrency wallet address may be linked to your identity through your use of our Services, and your interactions with smart contracts may create permanent public records.

Information about your token holdings and transactions may be publicly observable on blockchain explorers and other tools. This transparency is an inherent characteristic of blockchain technology and cannot be altered once transactions are confirmed on the network.

Your inputs to AI models are processed to generate outputs but are not used to train models without your explicit consent. AI-generated content may be retained for quality improvement and safety monitoring to ensure our Services continue to meet high standards.

When using third-party AI models through our platform, their privacy policies may also apply to your interactions. In Heurist Mesh, interactions between AI agents may be logged for system optimization and to improve the overall network performance.

We maintain strict controls over how AI-related data is used and shared, ensuring that your interactions with our AI Services remain private and secure while enabling us to provide and improve our platform.

We use cookies and similar tracking technologies to:

• Maintain your session and preferences
• Analyze usage patterns and improve our Services
• Provide security features and fraud prevention
• Enable certain platform functionality

You can control cookie settings through your browser, though this may affect the functionality of our Services.

We may update this Privacy Notice from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Material changes will be communicated through email notification to registered users, prominent notice on our website, and in-app notifications where applicable.

Continued use of our Services after changes indicates acceptance of the updated Privacy Notice. We encourage you to review this Privacy Notice periodically to stay informed about our privacy practices and any updates to how we handle your information.

This Privacy Notice is effective as of June 25th, 2025, and replaces any previous privacy notices or policies.

By using our Services, you acknowledge that you have read and understood this Privacy Notice and consent to our collection, use, and sharing of your information as described herein.